Bank of Scotland Motor Rewards FAQs

How do I (or my friends) become a member of Bank of Scotland Motor Rewards?
Bank of Scotland Motor Rewards is open to all UK customers of Bank of Scotland Car Insurance.  Simply take out a policy and we'll give you the details you need to start enjoying great discounts and offers.

How long can I remain a member of Bank of Scotland Motor Rewards?
Your membership to Bank of Scotland Motor Rewards is linked to your insurance policy.  You’ll be a member for as long as you are insured with us.

How do I claim a Bank of Scotland Motor Reward?
Each reward is different, so start by selecting your favourite offer and then follow the on screen instructions.

What kind of offers and discounts can I claim?
As a big thank you for choosing Bank of Scotland insurance you’ll get handpicked discounts, deals and a free quarterly gift, from a range of leisure, motor and travel providers.

Is there a cash alternative?
Sorry, there’s no cash alternative.

Can I find out how long an offer will be available?
The offers are regularly changing as old offers expire and new offers become available.  Where possible the expiry date will be listed on the individual reward although Bank of Scotland Insurance and our partners have the right to remove, amend or alter the offers at any time.

Is there a limit to the number of offers I can claim?
We don’t limit the number of offers you can access but individual rewards may have their own restrictions.  These will be listed in the terms and conditions when you claim.

Is the site safe and secure?
Bank of Scotland Insurance and our partners are aware of the many threats to personal data security.  It’s our aim to ensure that when a customer submits information it reaches its destination safely, protected and unchanged.  Please note that Bank of Scotland Insurance will never request personal information such as your date of birth or bank details via email.  If you receive any request for personal details and claiming to be from Bank of Scotland Motor Rewards please notify us immediately using the details on the 'Contact Us' link at the foot of this page.

Are there any restrictions to enter the promotion?
Some offers may have age or other restrictions.  We’ll include the main restrictions on Bank of Scotland Motor Rewards website where possible but please check with the individual provider before booking or making any purchase.

What web browser do I need for Bank of Scotland Motor Rewards?
Bank of Scotland Motor Rewards has been designed to work with the latest browsers such as Internet Explorer, FireFox, Chrome, Safari and Android.

What happens to my Bank of Scotland Motor Rewards account when I renew my insurance with the Bank of Scotland?
Nothing, you won’t have to make any changes and we’ll keep your account open for you.  If you experience problems get in touch using the details on the site.

What happens if I have a problem with one of your partners?
All offers are managed by external organisations and whilst we try to select high quality partners offering great experiences no warranty is given or implied by the Bank of Scotland.  Any issues to do with the service, quality or product received must be taken up directly with the partner.

What do the terms and conditions apply to?
Your use of Bank of Scotland Motor Rewards is governed by the Bank of Scotland Motor Rewards terms and conditions which are available here.  Each offer also has its own terms and conditions which will be displayed on the Bank of Scotland Motor Rewards website at the time of redemption.  Each partner will also have their own terms and conditions which govern the goods and service that you’re purchasing and you should make sure that you’ve read these prior to making a purchase.

How can I contact you?
Whether you've got a question, need a little help or just want to leave a comment, drop us an email or give us a call right away. Send your email to info@bankofscotlandmotorrewards.co.uk or call 01565 832 865